Digital transformation refers to leveraging technology to deliver a differentiated customer experience. Since all parts of the company are affected, digital transformation must develop a change-ready culture and an appropriate level of technical proficiency across the organization. It requires an enterprise strategy that balances culture and technology.

Apply our 8-step process to develop and execute your strategy. We teach your team how to frame the strategy, set objectives and goals, build and resource action plans, cascade performance objectives, communicate the strategy, and execute with complete visibility into progress and obstacles. We facilitate the working sessions and coach your team through the process.

Strategy without execution is just a dream. We show your team how to set up a program management system that enables leadership to see the status of every strategic initiative every day. And you’ll understand the domino effect if any initiative falls at risk. No sanitizing of status reports or stalled projects. We show you how to achieve complete transparency with no surprises.

We offer an IT Strategy Map, recommended metrics, and a continuous improvement program to accelerate the efficiency and effectiveness of IT and jump-start your IT transformation.

Data is one of the most under-performaing assets in most businesses. We’ll show you how to drive efficiency and/or new revenue streams through data integration and predictive analytics.

Sometimes you need an interim CEO, COO or CIO to right the ship and raise the performance bar. We’ve helped many organizations with temporary executives serving from 90 days to a full year.

We offer a special two-day on-site program for small buisnesses, supplemented by online and phone support. Follow the same 8-step process as larger companies in an accelerated program.